Refund policy
Hassle-Free Returns – Simple & Stress-Free
At curaators, we want you to love your purchase. If it’s not the right fit, you can return it—no hassle, no pressure. How to return your item(s):
Request a Return:
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- Visit our "Contact Us" page and send us an email with your order details.
- Our team will respond within 3-5 business days with an RMA (Return Merchandise Authorization) number and further instructions.
Ship Your Return:
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- Securely package your item and send it to:
curaators USA
P.O. Box 469, Union City, CA 94587
- Securely package your item and send it to:
Processing & Confirmation:
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- Once we receive your return and all is in order, processing takes approximately 7-10 business days.
- Once the return is completed, a confirmation email will be sent, alerting you that your refund is on its way (this may take few days to be reflected in your records).
- We will credit back to your original payment method.